Privacy Policy
This Privacy Policy explains how XPY TRADERS ("we", "us") collects, uses, and protects your personal information when you visit xpytraders.com or place an order.
Information we collect
- Order information: your name, billing and shipping address, email address, phone number, and order details.
- Payment information: payments are processed by our payment providers. We do not store your full card number.
- Device and usage information: IP address, browser type, pages viewed, and similar data collected through cookies and similar technologies.
- Communications: messages you send us, such as support emails.
How we use your information
- To process and deliver your orders and send order updates
- To provide customer support and handle returns and refunds
- To prevent fraud and keep our store secure
- To improve our website and your shopping experience
- To send marketing emails, only if you have opted in. You can unsubscribe at any time.
- To meet legal and tax obligations
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our store. You can control cookies through your browser settings, although some features may not work without them.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store, such as our e-commerce platform, payment processors, shipping carriers, and email or analytics providers, and only as needed to provide their services. We may also disclose information when required by law.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures to protect it, but no method of transmission over the internet is completely secure.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, subject to legal requirements. Residents of certain U.S. states may have additional privacy rights under state law. To make a request, email us at support@xpytraders.com.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact us
XPY TRADERS
2601 Woodland Park Drive
Houston, TX 77077, United States
Email: support@xpytraders.com
Phone: +1 346 458 2044